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Terms and Conditions (Including Cancellation)
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Any contract for purchases made through this website will be with DTL Enterprises trading as Church Street Models, company registration number 3135827. Our registered office is 8 Dover Close, Winklebury, Basingstoke, Hants, RG23 8EG. We are entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on this website. If an error or inaccuracy is discovered regarding the advertised price of the goods that you have ordered. We will contact you as soon as possible to inform you of the correct price of the goods and to ask you if you wish to proceed with the order at the corrected price or cancel the order. You will also be contacted should we be unable to complete the order due to the non-availability of stock. 

We accept most credit and debit cards with the exception of Diners Club and Amex. We must receive payment for the whole of the price of goods before your order can be shipped.  

When placing an order you entail an obligation to pay Church Street Models for the goods ordered.

Right to Cancel
You have the right to cancel the contract with 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire physical possession of the goods.

To exercise the right to cancel, you must inform us, Church Street Models, 10A Church Street, Basingstoke, Hants, RG21 7QE, 01256 358060, sales@churchstreetmodels.co.uk of your decision to cancel the contract by a clear statement by post or email. We will send you a cancellation form upon request.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of your right to cancel before the cancellation period has expired. You must then return the goods not later than 14 days from the day on which you communicate your cancellation of the contract to us. The deadline is met if you return the goods before the period of 14 days has expired.

Effects of Cancellation
If you cancel the contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. (You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods)
We will make the reimbursement with undue delay, and not later than:
a) 14 days after the day we receive back from you any goods supplied, or
b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel the contract.

We will make this reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

You will bear the cost of returning the goods.


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